Privacy Policy

AI LAB AcademyDecember 28, 2024
Effective Date: December 28, 2023
This Privacy Policy sets out how AILAB.academy (“we,” “our,” or “us”) collects, uses, and protects your personal data. Please read this document to understand how your data is processed when using the chatbot.

1. What data do we collect
We collect data that you voluntarily provide to us in a crisis in our chat, including but not limited to:

Name, email, phone number;
Messages you send to the chatbot;
Usage metadata (such as time and duration of sessions);
Additional information that you transmit through our service.
In addition, we use modern analytics tools and cooperate with networks, messengers, and other platforms.

List of included platforms:

Social networks: Facebook, Instagram, Twitter, LinkedIn, TikTok, Pinterest;
Messengers: Telegram, WhatsApp, Viber, Signal, Microsoft Teams, Slack;
Analytical tools: Google Analytics, Firebase, Yandex.Metrica, PostHog, Mixpanel;
Additional platforms: Marka (Integromat), Airtable, Softr, Anthropic.
2. How we use your data
We process the information you provide for the following purposes:

Chatbot function status and personalization;
User support and request processing;
Analysis and improvement of our services;
Integration with networks and provision of relevant functions.
3. Use of third-party bot creators' data
Our platform also allows private and legal entities to create and customize chatbots. The data you provide may be available to bot creators to ensure their operation. These creators:

Have the ability to process and manage the data received for their purposes;
Are obligated to comply with security and privacy standards.
We strongly recommend that you read the privacy policy published by the bot creators, if any.

4. Transferring data to a third party
Your data may be transferred to a third party:

Analytics services such as Google Analytics, Firebase, Yandex.Metrica, PostHog, Mixpanel;
Integrations with neural networks and AI platforms such as OpenAI, Anthropic, Google AI, Microsoft Azure AI, IBM Watson, Amazon Web Services (AWS AI);
Automation platforms and databases such as Make (Integromat), Airtable, Softr;
Messenger services including Telegram, WhatsApp, Viber, Signal.
We guarantee that all partners comply with high data protection standards as part of their services.

5. How we protect your data
We take the following measures to protect your data:

Using SSL certificates to encrypt data;
Control access to servers and security systems;
Regular monitoring and updating of security systems.

6. Changes to the privacy policy
We reserve the right to make changes to this Privacy Policy at any time. Changes will be notified by updating the date at the top of the document. We recommend that you check this document periodically.

7. Contacts
If you have any questions or comments regarding our Privacy Policy, please contact us:

Email: selzioai@gmail.com